na INLIS000000000001265 20231106092842 0010-0123000043 ta 231106 g 0 ind 978-979-29-0509-0 338.47 338.47 FAN s Fandy Tjiptono Service Management : Mewujudkan layanan prima / Fandy Tjiptono 1, cet.ke-1 Yogyakarta : ANDI, 2008 xxii, 234 hlm : ilus. ; 14 x 21 cm - Manajemen hlm. 234 20120011170 2018001496 2012001344 20120011171