Service Management Mewujudkan layanan prima Fandy Tjiptono text Yogyakarta ANDI 2008 1, cet.ke-1 ind
text
regular print
xxii, 234 hlm : ilus. ; 14 x 21 cm - hlm. 234 Fandy Tjiptono Manajemen 338.47 338.47 FAN s 978-979-29-0509-0 231106 20231106092842 INLIS000000000001265 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)