00623     2200229   4500001002100000005001500021035002000036007000300056008004100059020002200100082001100122084001700133100001900150245007700169250001600246260003000262300004400292650001400336505001300350990001500363990001500378INLIS00000000000219320230808093526  a0010-0823000019ta230808                g          0 ind    a978-979-29-3046-7  a338.47  a338.47 FAN s0 aFandy Tjiptono1 aService Management Mewujudkan Layanan Prima :bEdisi 2 /cFandy Tjiptono  a1, cet.ke-1  aYogyakarta :bANDI,c2012  axvii, 426 hlm :bilus. ;c14 x 21 cme- 4aManajemen  ahlm. 426  a2012001343  a2012001345