00683 2200229 4500001002100000005001500021035002000036008004100056020002200097082001100119084001700130100002200147245012000169250001700289260004200306300003900348650000900387650001400396650001500410505001300425990001500438INLIS00000000000221820240919104152 a0010-0823000044240919 g 0 ind  a978-979-493-309-1 a362.12 a362.12 SUP l0 aSupriadi Setiawan1 aLoyalitas Pelanggan Jasa :bStudi Kasus Bagaimana Rumah Sakit Mengelola Loyalitas Pelanggannya /cSupriadi Setiawan a1, Cet. Ke-1 aBogor :bPT Penerbit IPB Press,c2011 axv, 109 hlm :bilus. ;c16 x 23 cm 4aJasa 4aManajemen 4aFapertahut ahlm. 109 a2016001327