Page 79 - Public Service
P. 79

Kemenkes  R.I.  (2016).  Kerja  Nyata  Sehatkan  Indonesia.  Biro
                      Komunikasi Dan Pelayanan Masyarakat.
               Khan,  A.  R.,  &  Khandaker,  S.  (2016).  A  critical  insight  into
                      policy implementation and implementation performance.
                      Public  Policy  and  Administration,  15(4),  538–548.
                      https://doi.org/10.13165/VPA-16-15-4-02
               Moenir  (2003:16).  (2015).  Strategi  Meningkatkan  Kualitas
                      Pelayanan  Publik  (Studi  Deskriptif  tentang  Strategi
                      UPTD  Pengujian  Kendaraan  Bermotor  Tandes  Kota
                      Surabaya  dalam  Meningkatkan  Kualitas  Pelayanan
                      Pengujian Kendaraan Bermotor). Jurnal Kebijakan Dan
                      Manajemen Publik.
               Mubarok,  S.,  Zauhar,  S., Setyowati,  E.,  & Suryadi,  S.  (2020).
                      Policy Implementation Analysis: Exploration of George
                      Edward  III,  Marilee  S  Grindle,  and  Mazmanian  and
                      Sabatier  Theories  in  the  Policy  Analysis  Triangle
                      Framework.  Journal  of  Public  Administration  Studies,
                      005(01),                                         33–38.
                      https://doi.org/10.21776/ub.jpas.2020.005.01.7
               Mulgan,  G.  and  Albury,  D.  (2003).  İnnovation  in  Tha  Public
                      Sector.  This  Paper  Has  Been  Prepared  to  Stimulate
                      Discussion:It Is Not a Statement of Government Policy.
               Nurhadiyan,  T.,  &  Yulistina.  (2016).  Perancangan  Aplikasi
                      Prosedur  Pembuatan  E-Ktp  Pada  Dinas  Kependudukan
                      Dan Pencatatan Sipil Kota Serang. Prosisko.
               Pai, Y. P., & Chary, S. T. (2013). Dimensions of hospital service
                      quality:  A  critical  review:  Perspective  of  patients  from
                      global  studies. In International Journal of  Health  Care
                      Quality                                      Assurance.
                      https://doi.org/10.1108/09526861311319555
               Pigazzini, A., Harimurti, P., Pambudi, E., & Tandon, A. (2013).
                      The  nuts  and  bolts  of  Jamkesmas  -  Indonesia’s


               72
   74   75   76   77   78   79   80   81   82   83   84